Three Things Happened in February 2026
Three things happened simultaneously in February 2026, and they're easy to miss if you're not following the PSA space closely:
- True Sky → BigTime Enterprise: The top-tier product got a name that reflects its positioning. "Enterprise PSA" signals BigTime is competing directly with Kantata SMA and FinancialForce PSA at the high end, not just serving mid-market firms.
- Services CPQ launch: A Configure-Price-Quote module specifically designed for services firms. This is the gap that cost BigTime deals to Salesforce + FinancialForce bundles. Finally addressed.
- AI layer tighter with financials: BigTime Intelligence (launched 2024) now has deeper integration with the billing module. AI-generated project risk flags now surface inside the invoice review workflow, not just in a separate dashboard.
BigTime Enterprise PSA: Core Capabilities
| Capability | BigTime Enterprise (2026) | Previous True Sky |
|---|---|---|
| Services CPQ | Native, built-in module | Not available |
| User minimum | 20+ users (suggested); enterprise tier pricing | 15+ users |
| AI risk detection | Bi-directional with billing workflow | Dashboard-only alerts |
| Financial management | Full project billing + revenue recognition + GL sync | Same |
| Resource planning | Skills-based booking + capacity forecasting | Capacity view only |
| ERP connectors | QuickBooks, Sage, NetSuite, Dynamics 365 | QuickBooks, Sage, NetSuite |
| Reporting | AI-generated narrative insights + standard WIP/utilization | Standard WIP/utilization reports |
| Implementation | Guided enterprise onboarding (8–16 weeks) | Standard enterprise onboarding |
| Support tier | Dedicated CSM + priority support | Standard enterprise support |
What Services CPQ Actually Does
Services CPQ: Proposal-to-Project Automation
If you've ever built a multi-element proposal — "we'll do strategy for $X, implementation for $Y, and training for $Z, with a 10% volume discount if they commit to 200+ hours" — and then had to manually check capacity, validate pricing rules, and ensure margin targets were met, you already know why Services CPQ matters.
Services CPQ automates that workflow. The module:
- Checks resource availability in real time before a proposal is sent
- Applies pricing rules (volume discounts, client tier discounts, package pricing)
- Runs margin calculations against target thresholds before the proposal is generated
- Feeds the output directly into project setup once the deal closes
For firms that sell complex services engagements, this is the missing piece that made BigTime feel "incomplete" compared to FinancialForce PSA's CPM module. It's now addressed.
Who Should Care About BigTime Enterprise PSA
The enterprise tier makes sense if…
- You're running 50+ billable employees across multiple service lines
- Your proposal process involves multi-element pricing with capacity constraints
- You've previously lost deals because BigTime couldn't handle complex pricing rules
- You need AI risk flags that integrate directly into your billing workflow (not a separate dashboard)
- You're on NetSuite or Dynamics 365 and need native ERP sync
The enterprise tier is likely over-specified if…
- You're under 20 billable users
- Your proposals are straightforward (hourly or fixed-fee with minimal variation)
- You don't have dedicated IT resources for an 8–16 week implementation
- Your utilization rate is below 65% — fix the margin leak before buying enterprise tooling
The Margin Diagnostic Before the Enterprise Conversation
Before you start the BigTime Enterprise evaluation, run the AIERPNav margin diagnostic on your current data. Here's why: if your utilization rate is below 65%, your recovery rate is below 85%, or your project-level cost attribution is incomplete, no PSA platform will fix it.
AIERPnav's $149 margin diagnostic identifies the specific gaps in your utilization, recovery, and project profitability — and gives you a prioritized improvement plan before you commit to a 6-figure enterprise software contract.
What AIERPnav adds to BigTime Enterprise: Even with BigTime Enterprise's improved AI layer, there's a gap in what the platform delivers at the firm level vs. the project level. BigTime Enterprise tells you a project is at risk. AIERPnav tells you why, and gives your project managers a specific remediation path — including adjusted billing rates, scope boundary changes, and utilization targets for the remaining project duration.
It's the difference between an alert and a prescription. For firms where project margin is the business model, that difference is worth $149.
Frequently Asked Questions
See your margin gaps before signing a contract
Complete breakdown of BigTime Enterprise PSA — what changed in Feb 2026, Services CPQ explained, and firm-fit criteria.
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